We understand that there may all be extenuating circumstances for reason of cancellation, and leniency will be granted in such circumstances.
Cancellations need to be done at least 24 hrs prior to treatment.
Cancellations for bookings longer than 1 hr, not cancelled 24 hrs before, will be subject to a 20% cancellation fee.
This cancellation fee needs to be settled before any further bookings will be made.
Should the client book for consultation and not arrive, a fee of £25 will be required as a cancellation fee.
Zero tolerance policy:
The staff at Dorchester Aesthetics will always greet you with a big smile and make every effort to serve you with the utmost professionalism and kindness. Dorchester Aesthetics have a zero tolerance policy to anyone who is abusive or violent towards our staff or other customers. Anyone seen to be abusive or violent will be asked to leave the premises and will not be welcome to return.
Throughout this site you will find links to external websites. Although every effort is made to ensure these links are accurate and up to date, Dorchester Aesthetics Ltd cannot take responsibility for pages maintained by external providers. Dorchester Aesthetics Ltd takes no responsibility for information contained on external links from this website.