We understand that there may be extenuating circumstances when cancelling, and leniency will be granted in such circumstances.
Please cancel at least 24 hrs before your appointment.
Treatments longer than 1 hour, not cancelled 24 hours before your appointment will carry a 25% cancellation fee.
Once this cancellation fee has been settled we can reschedule your appointment.
When booking a consultation or scan day, you will be charged a booking fee.
This booking fee will be forfited should you cancel within 24 hours before your treatment .
However, the booking fee will be credited to any treatments or products purchased on the day of the consultation.
Zero tolerance policy:
The staff at Dorchester Aesthetics will always greet you with a big smile and make every effort to serve you with the utmost professionalism and kindness. Dorchester Aesthetics have a zero tolerance policy to anyone who is abusive or violent towards our staff or other customers. Anyone seen to be abusive or violent will be asked to leave the premises and will not be welcome to return.
Throughout this site you will find links to external websites. Although every effort is made to ensure these links are accurate and up to date, Dorchester Aesthetics Ltd cannot take responsibility for pages maintained by external providers. Dorchester Aesthetics Ltd takes no responsibility for information contained on external links from this website.