We hope you are satisfied with your purchase.
We do accept returns within 2 weeks of purchase.
If your product packaging is defective, we will replace your product at no charge to you. Please contact us within 2 weeks of purchase. We will contact our Manufacturers and they will email you with a questionnaire and a free returns label. Once you return your product you will recieve a replacement within 1 week.
You have an undesirable reaction to your product
Please contact us as soon as possible, or within 2 weeks. We will contact our Manufacturers and they will email you with a questionnaire and a free returns label. Once you return your product you will receive a full refund within 1 week.
You have changed your mind
Please contact us within 2 weeks of purchase. Once the product is recieved in perfect condition and unused, we will refund you the:
Purchase price - minus - PayPal commissions - minus - Postage.
Zero tolerance policy:
The staff at Dorchester Aesthetics will always greet you with a big smile and make every effort to serve you with the utmost professionalism and kindness. Dorchester Aesthetics have a zero tolerance policy to anyone who is abusive or violent towards our staff or other customers. Anyone seen to be abusive or violent will be asked to leave the premises and will not be welcome to return.
Throughout this site you will find links to external websites. Although every effort is made to ensure these links are accurate and up to date, Dorchester Aesthetics Ltd cannot take responsibility for pages maintained by external providers. Dorchester Aesthetics Ltd takes no responsibility for information contained on external links from this website.