DORCHESTER AESTHETICS CENTRE LIMITED
Registered in England and Wales No.9931251
2 Allington Hall
REG: TAP006 and TAP007
Dorchester Aesthetics Centre is committed to a policy of protecting the rights and privacy of individuals, Independent professionals, staff and others in accordance with The Data Protection Act 2018. The policy applies to all staff, independent professionals and customers of Dorchester Aesthetics Centre. Any breach of The Data Protection Act 2018 is considered to be an offence and in that event, disciplinary procedures apply.
As a matter of good practice, the Independent professionals working with the Centre, and who have access to personal information, will be expected to have read and comply with this policy.
Data are protected by the Data Protection Act 2018, which came into effect on 25 May 2018. Its purpose is to protect the rights and privacy of individuals and to ensure that personal data are not processed without their knowledge, and, wherever possible, is processed without their consent.
The Act requires us to register the fact that we hold personal data and to acknowledge the right of ‘subject accesses – customers, Independent professionals and staff must have the right to copies of their own data.
Managing Data Protection
We will ensure that our details are registered with the Information Commissioner.
Purpose of data held by Dorchester Aesthetics Centre
Data may be held by us for the following purposes:
Data Protection Principles
In terms of the Data Protection Act 2018, we are the ‘data controller’, and as such determine the purpose for which, and the manner in which, any personal data are, or are to be, processed. We must ensure that we have:
We will always put our logo on all paperwork, stating their intentions on processing the data. Data will be kept on file for a minimum of five years to comply with legal obligations and customer care.
We will not share any data with third parties. Data is solely used between staff and independent professionals for customer care and to keep the customer informed.
We will monitor the data held for our purposes, ensuring we hold neither too much nor too little data in respect of the individuals about whom the data are held. If data given or obtained are excessive for such purpose, they will be immediately deleted or destroyed.
Personal data and treatment notes are kept up to date by the staff and Independent professionals. Individuals should notify us of any changes to medical information, to enable personnel records to be updated accordingly. It is the responsibility of Dorchester Aesthetics Centre to act upon notification of changes to data, amending them where relevant.
We discourage the retention of data for longer than it is required. Data will be kept on file for a minimum of five years to comply with legal obligations of our industry and customer care.
All individuals that Dorchester Aesthetics hold data on have the right to:
All devices with access to the secure booking system have a log in system and our Contact Database is password protected, which allow only authorised staff to access personal data. Passwords on all computers are changed frequently.
If you would like to make us aware of any concern or areas that need attention within Dorchester Aesthetics Centre, please let us know so we can attend to the issue with prompt and effective resolutions.
We pride ourselves in attention to detail and unrivalled care to our service users, however if there is something that is not up to standard or you feel a service was not performed to your satisfaction please contact us.
Complaints or Grievances can be forwarded to:
Director Lisa Ryall
Centre manager Dawn Newman:
If you prefer to send an anonymous letter, this can be sent to:
2 Allington Hall
Zero tolerance policy:
The staff at Dorchester Aesthetics will always greet you with a big smile and make every effort to serve you with the utmost professionalism and kindness. Dorchester Aesthetics have a zero tolerance policy to anyone who is abusive or violent towards our staff or other customers. Anyone seen to be abusive or violent will be asked to leave the premises and will not be welcome to return.
Throughout this site you will find links to external websites. Although every effort is made to ensure these links are accurate and up to date, Dorchester Aesthetics Ltd cannot take responsibility for pages maintained by external providers. Dorchester Aesthetics Ltd takes no responsibility for information contained on external links from this website.