Human first, and everyone is welcome in a safe, comfortable, and relaxed environment. We would like all our clientele to feel important and heard. A positive self-image is vital to total body and mind wellbeing.
"Remember this, whoever you are, however you are, you are equally valid, equally justified, and equally beautiful."
Laser Hair Removal and Rejuvenation,
Acne, Pigmentation, Rosacea
Make up and Make overs
Our Products are:
Animal anti cruelty – Vegan – Sustainable – Natural - Hypo allergenic
Environ Skin Care
Advanced Nutrition Programme
Aesthetics of Dorchester
Jane Iredale pure mineral makeup
You can rest easy during your appointment. We do not tollerate any form of discrimination, and respect you with as much privacy and discretion as you need during your visit.
We will treat trans and non-binary customers with dignity and respect – always using their preferred name and pronouns and apologising where we get it wrong. For online retailers, this means offering pronoun options that span beyond Mr and Mrs, and considering non-binary customers when requesting gender details.
Where we offer gendered spaces or gendered services (such as toilets, changing rooms or gendered price lists) we will always defer to the clients sense of gender identity when providing access to these services, unless we are otherwise prohibited by law. We will never ask for ID or documentation to allow trans and non-binary people to access these spaces, unless we are obliged to by law.
We will provide training and development to our customer facing colleagues to make sure they are equipped and ready to serve trans and non-binary people. We’re not perfect, but if something goes wrong we’ll listen to our trans and non-binary customers and work to resolve the issue for them as quickly as possible. We won’t tolerate transphobic behaviour by our staff.
We will make it as easy as legally possible for customers to change their name and gender. We will not add unnecessary barriers or obstructions, and where possible we will work towards making it possible to change name and gender records online or through self-service, rather than requiring a letter, a phone call or a visit to one of our locations.
We will stand up for our transgender and non-binary customers, and our commitment to the TransFriendly pledge. If another customer complains or comments about the presence of a transgender or non-binary person, we will outline our commitment to the TransFriendly pledge and work to educate our customers. We will never discriminate against a trans customer because someone asks us to.
We recognize the unique challenges that transgender and non-binary customers may face in accessing our services, and will work with our transgender and non-binary customers to make accessing our services as easy as possible. For example, we might help a transgender customer to schedule an appointment at a quieter time, if this is what they desire.
We welcome job applications from transgender and non-binary people, and will always allow them to freely express their gender identity at work. In particular, where we have a uniform or dress code, staff members may follow the policy for their gender identity, and where we require name tags, we’ll work with transgender and non-binary employee to use a name they’re comfortable with.
We welcome feedback from our transgender and non-binary customers to help us improve the services that we provide to them. Feedback can be made directly, via our customer services team (where applicable) or through reviews and comments left on the TransFriendly website.
Zero tolerance policy:
The staff at Dorchester Aesthetics will always greet you with a big smile and make every effort to serve you with the utmost professionalism and kindness. Dorchester Aesthetics have a zero tolerance policy to anyone who is abusive or violent towards our staff or other customers. Anyone seen to be abusive or violent will be asked to leave the premises and will not be welcome to return.
Throughout this site you will find links to external websites. Although every effort is made to ensure these links are accurate and up to date, Dorchester Aesthetics Ltd cannot take responsibility for pages maintained by external providers. Dorchester Aesthetics Ltd takes no responsibility for information contained on external links from this website.